The NV Policy
PAYMENT
Credit Card and regular account payments are accepted through www.nefervibe.com and paypal.com. Though some items may have the option to pay with Paypal, it is not a requirement to have a Paypal account in order to utilize these services. Paypal is a secure site. Subscription boxes are processed every 16th of the month. Payments made more than a week after this date will bill and process the following month. Beta Testing for opportunities are one time payments for one test. These payments are reservations (presales) to join.
SHIPPING
Orders are processed within 3-5 days of your order placement, unless they are reservations or pre-sales. You will receive a confirmation email and tracking number along with your order once it is placed and when it is shipped. If in the United States, please allow 5-7 business days for your order to be received after it is processed. Orders placed through Instagram shop or Facebook eCommerce may require a wait of up to 5-7 business days before processing. Orders outside of the United States may experience longer shipping delays. Pandemic restrictions and some holidays may delay shipping in some areas.
CUSTOMER RESPONSIBILITY
Customers are expected to review and monitor their products and information carefully to see that all information entered is the that which is desired and correct. This includes project requests, shipping information, and charge information. Failure to do so may result in incorrect processing and is not the responsibility of Nefer Vibe.
RETURN POLICY
At the moment, Nefer Vibe does not accept any returns or exchanges. This includes custom orders and subscription boxes. If there are any concerns with the accuracy of the purchase or an item, please do not hesitate to contact Nefer Vibe via the website or at info@nefervibe.com within three (3) days of receiving your product(s) with an included tracking number or invoice. Resolution of any issue with an order or product is strictly at the discretion of Nefer Vibe's owner.
PRIVACY
Nefer Vibe and its affiliates does not sell or share private information with any third party.
SUBSCRIPTION CLUB
For thorough information about what the subscription club is, and how the subscription club operates, please visit this link. The Subscription Club currently only ships in the United States. For further questions and inquiries, please email info@nefervibe.com. Though shipping is set to occur every 16th of the month, holidays and days of the week may cause early or delayed shipping. Monthly subscribers will make their first payment via www.nefervibe.com at checkout, and will be emailed a link to opt in to recurring payments following the first processed payment. Failure to opt in within 14 days will cancel your subscription. 3 and 6 month subscribers are expected to repurchase a subscription after their subscription has ended.
CANCELLATION OF SUBSCRIPTION
Cancellation is valid only by emailing info@nefervibe.com before the 10th of the month for 3 and 6 month subscribers. Monthly subscribers may cancel at anytime via the third party subscription features. 3 and 6 month subscribers who wish to cancel their subscription will be refunded for remaining months only.
JEWELRY CARE, NATURE, AND MAINTENANCE
Because Nefer Vibe's pieces are hand-crafted and created with mostly natural materials and textiles, one piece may differ slightly in color or in craftsmanship from photos or previously ordered pieces. This does not suggest that some pieces will be lessened in quality. It simply suggests that due to the nature of hand-crafted jewelry, miniscule details may differ slightly. For example: The pattern in a wood bead, or roundness of a glass bead, or the pattern of decorative wiring in a piece that includes wire-work.
GLOBAL IMPACT AND CURRENT EVENTS STATEMENT
Due to the global pandemic, and for health and safety assurance, Nefer Vibe is not offering any repairs or in-person classes until further noticed. Please contact us at info@nefervibe.com if there are any relevant questions and concerns regarding this topic.
THANK YOU FOR SHOPPING!
PAYMENT
Credit Card and regular account payments are accepted through www.nefervibe.com and paypal.com. Though some items may have the option to pay with Paypal, it is not a requirement to have a Paypal account in order to utilize these services. Paypal is a secure site. Subscription boxes are processed every 16th of the month. Payments made more than a week after this date will bill and process the following month. Beta Testing for opportunities are one time payments for one test. These payments are reservations (presales) to join.
SHIPPING
Orders are processed within 3-5 days of your order placement, unless they are reservations or pre-sales. You will receive a confirmation email and tracking number along with your order once it is placed and when it is shipped. If in the United States, please allow 5-7 business days for your order to be received after it is processed. Orders placed through Instagram shop or Facebook eCommerce may require a wait of up to 5-7 business days before processing. Orders outside of the United States may experience longer shipping delays. Pandemic restrictions and some holidays may delay shipping in some areas.
CUSTOMER RESPONSIBILITY
Customers are expected to review and monitor their products and information carefully to see that all information entered is the that which is desired and correct. This includes project requests, shipping information, and charge information. Failure to do so may result in incorrect processing and is not the responsibility of Nefer Vibe.
RETURN POLICY
At the moment, Nefer Vibe does not accept any returns or exchanges. This includes custom orders and subscription boxes. If there are any concerns with the accuracy of the purchase or an item, please do not hesitate to contact Nefer Vibe via the website or at info@nefervibe.com within three (3) days of receiving your product(s) with an included tracking number or invoice. Resolution of any issue with an order or product is strictly at the discretion of Nefer Vibe's owner.
PRIVACY
Nefer Vibe and its affiliates does not sell or share private information with any third party.
SUBSCRIPTION CLUB
For thorough information about what the subscription club is, and how the subscription club operates, please visit this link. The Subscription Club currently only ships in the United States. For further questions and inquiries, please email info@nefervibe.com. Though shipping is set to occur every 16th of the month, holidays and days of the week may cause early or delayed shipping. Monthly subscribers will make their first payment via www.nefervibe.com at checkout, and will be emailed a link to opt in to recurring payments following the first processed payment. Failure to opt in within 14 days will cancel your subscription. 3 and 6 month subscribers are expected to repurchase a subscription after their subscription has ended.
CANCELLATION OF SUBSCRIPTION
Cancellation is valid only by emailing info@nefervibe.com before the 10th of the month for 3 and 6 month subscribers. Monthly subscribers may cancel at anytime via the third party subscription features. 3 and 6 month subscribers who wish to cancel their subscription will be refunded for remaining months only.
JEWELRY CARE, NATURE, AND MAINTENANCE
Because Nefer Vibe's pieces are hand-crafted and created with mostly natural materials and textiles, one piece may differ slightly in color or in craftsmanship from photos or previously ordered pieces. This does not suggest that some pieces will be lessened in quality. It simply suggests that due to the nature of hand-crafted jewelry, miniscule details may differ slightly. For example: The pattern in a wood bead, or roundness of a glass bead, or the pattern of decorative wiring in a piece that includes wire-work.
GLOBAL IMPACT AND CURRENT EVENTS STATEMENT
Due to the global pandemic, and for health and safety assurance, Nefer Vibe is not offering any repairs or in-person classes until further noticed. Please contact us at info@nefervibe.com if there are any relevant questions and concerns regarding this topic.
THANK YOU FOR SHOPPING!